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MF 3589
MF 3589
Belper, Derbyshire
£22,000 to £27,000

Account Manager, Software Solutions

Belper, Derbyshire, parking on site

£22,000 to £27,000

Our client is a market leader in the design and development of industry specific, software solutions.  They are a stable and profitable business that offer top quality service and solutions.

As part of a planned expansion of the team, our client is creating a new role within the account management team.  The focus of this role is to centralise all account management and remote customer software training.

This role is based from the office near Belper and will include keeping in touch with customers and ensuring that the systems are being utilised / optimised to the potential, offering basic and full training courses as needed.

ROLE & RESPONSIBILITIES

  • To work with customers to ensure the software solutions are being fully optimised
  • Demonstrate and train new and existing customers on their software solutions
  • Identify client needs and manage the delivery to fully meet client expectations
  • Build strong and supportive relationships with internal and external customers
  • Assist with administrative sales support

EXPERIENCE/SKILLS PREFERRED

  • Will have good software knowledge and ideally have experience of support and / or software training.
  • Will be customer focused, happy guiding customers through their software and training at all levels
  • Will have a full, clean driving licence as there may be the opportunity to visit customers once trained.
  • Experience of demonstrating software solutions remotely ideally
  • Ability to interact and develop relationships at managerial level
  • Excellent verbal, written and negotiation skills
  • Deadline driven, a self-motivated team player with strong inter-personal skills

Should you have the right experience and this role sound like a good next challenge for you, please email or call, we will be pleased to hear from you

MF 3589

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