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MF 3638
MF 3638
£20,000, Monday to Friday, generous contributory pension and lunch included

Booking Coordinator

Somercotes, Derbyshire, Parking on site

£20,000, Monday to Friday, generous contributory pension and lunch included

Our client is an established, quality conference centre, based in stunning grounds, part of a small chain.  They have a number of event areas, meeting rooms, conference facilities, all fully equipped to facilitate conferences of all size, covering single day to residential for as long as required.

As part of a planned expansion, our client has asked us to source a booking coordinator, who will assist with the management of all incoming enquiries, managing the process of exploring requirements to quote and taking the full details of the booking, account managing thereafter.

The role:

Will be part of the customer contact team, taking and managing incoming enquiries and bookings with new and existing customers.

Manage web-based enquiries, through the initial contact and quote to booking process

Raise quotes as required and follow though to check what further information or assistance customers may require

Convert enquiries to bookings and process accordingly, taking the full spec requirements.

Manage client tours, presenting the full range of services, accommodation and surroundings.

Maintain contact with new and existing customers, to check their requirements and be the designated account manager for each customer.

Assist in marketing campaigns to update customers of new offerings, updates and offers

Take an active involvement in each event booked.

Suitable applicants:

Will have strong customer service experience, business to business

Will have worked within events, conference, venues or hospitality

Will be confident communicators with a strong attention to detail

Will be comfortable taking detailed bookings and liaising with the operational teams regarding the delivery

Will be numerate and commercially minded, comfortable raising quotes

This is not a target based role, it is working with a strong team to offer the best possible solutions.

This is a newly created role within an established team of 3, full support, training and assistance will be required.  

Should you have the right experience and this role sound like a good next challenge for you, please email or call, we will be pleased to hear from you

MF 3638

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