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MF 3648
MF 3648
Mansfield
£18,000 to £23,000 Negotiable, plus quarterly bonus, uncapped

Customer Service

£18,000 to £23,000 Negotiable, plus quarterly bonus, uncapped.

Mansfield, parking on site

Our client is a print specialist based in North Nottinghamshire, they are a profitable and successful business that has grown year on year, capitalising on their market share.  They offer a wide range of print solutions from commercial print and brochures to promotional items, promotional merchandise.

We have been asked to source a sales co-ordinator, who’s main remit will be to support the sales process, managing incoming business via eCommerce, phone and email, ensuring a good level of service to all customers.

The role:

  • Working within a busy team, the role is a mix of customer service and sales support, raising quotes, liaising with customers, processing orders and general account management. 
  • Managing incoming orders and enquiries
  • Managing print enquiries and samples as needed
  • Managing the cost and sales price negotiation for bespoke projects
  • Processing orders and liaising with stock for regular customers
  • Creating pro-forma invoices for payment processing if required and liaising with the customer to ensure delivery dates are achieved.

Suitable applicants:

  • Will be a strong communicator via phone and email
  • Will have worked within sales admin, customer service or account management, ideally in an eCommerce
  • Will ideally have worked in print, packaging or promotional items
  • Will have experience quoting and liaising with customers and print suppliers if needed
  • Will have strong administration skills including Microsoft Outlook and Excel
  • Experience within Sage Accounts would be ideal for processing invoices
  • Will have experience and be happy working in a fast paced, customer focused environment, mainly focused on B2B

Should you have the right experience and this role sound like a good next challenge for you, please email or call, we will be pleased to hear from you

MF 3648

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